Contact and support
We read every email. Write to support@fitvow.app and we will reply within two business days.
Help us help you faster. Tell us your FITVOW username, your iPhone model and iOS version, and what happened. For a counting issue, say which move and roughly when.
Common questions
Purchases and refunds
Evaluations are bought through Apple, so Apple handles refunds. Request one at reportaproblem.apple.com. If a purchase did not start your evaluation, open the app and it will restore it. If it still does not appear, email us.
The camera isn't counting my reps
Use good light, keep your whole body in the frame, and place the phone as the app shows for your move: side-on at floor level for floor moves, at 45 degrees for squats and lunges, and facing you for jumping jacks. You can try any move for free in Practice.
Privacy and your data
See our Privacy Policy. To delete your account, see Delete your account.
FITVOW
580 The East Mall
Etobicoke, ON M9B 4A7
Canada
Press
Logos and product information are in the press kit. For interviews, email support@fitvow.app with "Press" in the subject.