Terms of Service
These terms are an agreement between you and FITVOW for your use of the FITVOW app and this website. By creating an account or using the app, you agree to them. If you do not agree, do not use FITVOW.
1. Who can use FITVOW
You must be at least 18 years old and able to enter a binding contract. You need an iPhone with iOS 17 or later and an Apple account. One person, one account.
2. Your health comes first
FITVOW is a fitness challenge, not medical advice. Talk to a doctor before you start if you have a health condition, an injury, are pregnant, or are unsure whether exercise is safe for you. Stop straight away if you feel pain, dizziness, shortness of breath or unusual discomfort. You exercise at your own risk.
Use a safe space, clear of obstacles, with your phone placed securely. Never chase a number through pain. The app lets you take a health day or exit an evaluation if you are injured.
3. How FITVOW works
- Evaluations. You buy an evaluation for a move and a level. A Standard evaluation passes when you meet the daily minimum on any 20 of 30 days. A Sprint passes on 14 of 15 days. The full rules, including flex days, health days and when an evaluation ends early, are shown in the app before you buy.
- Counting. Reps and hold times are counted live by the camera on your device. A day counts only once our servers verify it, and only when the full minimum is met within that day in your timezone. What the counter shows is what counts. There is no manual entry and no dispute process.
- Performance Account. Passing opens a Performance Account and reveals your rank. Staying active, promotions and adding moves follow the rules shown in the app.
- Points and ranks. Discipline Points, Rank Points, ranks, badges and streaks are measures of your record. They have no cash value, cannot be bought, sold or transferred, and are not property.
We may adjust rules, levels, minimums and features to keep the challenge fair and the app working. Changes never take away days you have already earned. If we suspend sales of a move while we fix its counter, evaluations already running continue.
4. Purchases and refunds
- Evaluations are one-time purchases made through Apple's App Store at the price shown in the app. There is no subscription.
- A purchase buys one evaluation attempt. It does not buy a pass, days, points, rank, promotions or streak protection.
- Payments, billing and refunds are handled by Apple under Apple's terms. To ask for a refund, visit reportaproblem.apple.com.
- Purchase limits, return prices and free attempts are described in the app.
5. Fair play
Rankings mean something only if everyone plays fair. You agree not to:
- let someone else do your reps or use your account;
- fake, replay, edit or spoof the camera feed, the app, its data or its network traffic;
- use modified, automated or unofficial versions of the app;
- exploit a bug instead of reporting it;
- harass others, or use a username or photo that is offensive, misleading or infringes someone else's rights.
If we reasonably believe you have broken these rules, we may remove affected results, ranks or badges, or suspend or close your account.
6. Your content and profile
You keep ownership of the username and any photo you add. You give us permission to store and display them, together with your public record, in the app and on FITVOW share surfaces so the service can work. What is public is described in our Privacy Policy.
7. Our app
FITVOW, its name, logo, design and software belong to FITVOW. We give you a personal, non-transferable licence to use the app on Apple devices you own or control, as allowed by Apple's Usage Rules. Do not copy, resell, reverse-engineer or redistribute it, except where the law allows.
8. Ending your account
You can delete your account at any time in the app (see Delete your account). Deleting ends any live evaluation, and unused evaluation credits are lost. We may suspend or close accounts that break these terms, or stop offering the service, with notice where we reasonably can.
9. Disclaimers
We work hard to count accurately and keep FITVOW running, but the app is provided "as is" and "as available". To the extent the law allows, we do not promise that it will be uninterrupted, error-free or that it will produce any fitness result.
10. Limitation of liability
To the extent the law allows, FITVOW is not liable for indirect, incidental, special or consequential damages, or for injury that results from exercising, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer under the laws where you live.
11. Apple
These terms are between you and FITVOW, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claims relating to it, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any); Apple has no other warranty obligation. You confirm that you are not located in a country subject to a U.S. Government embargo or listed on a U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
12. Changes to these terms
We may update these terms. We will change the date at the top and, for significant changes, tell you in the app before they take effect. If you keep using FITVOW after that, the new terms apply.
13. Law and disputes
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ontario have jurisdiction, except where the law of the country you live in gives you consumer protections that cannot be waived. Please contact us first; most problems can be solved by email.
14. Contact
FITVOW, 580 The East Mall, Etobicoke, ON M9B 4A7, Canada.
Email support@fitvow.app.